Soft Skills Training Workshops
Being a star in your industry is a matter of business excellence with critical people skills training.
SOFT SKILLS
What if you could improve and bring out the very best in your employees with simple changes to training? We’ve identified several best practices on how to do exactly that.
- Appreciative inquiry.
- Communication and body language.
- Customer service.
- Motivation.
- Negotiating skills.
- Problem solving.
- Teamwork.
- Time management.
ATS have transformed the traditional soft skills training with an innovative smart win-win approach to the benefit of the empoyer, customer, and employee.
What are Soft Skills?
Soft Skills are personal attributes that enhance an individual’s interactions, job performance and career prospects, it is the character traits and interpersonal skills that characterises a person’s relationships with other people. In simple terms, Soft Skills have more to do with who we are than what we know. In the workplace, soft skills are considered a complement to hard skills, which refer to a person’s knowledge and occupational skills.
The Soft Skills required for a builder, for example, would be business ethics, supply chain management, conflict management, customer service, team building, coaching and mentoring, and project and time management. Alternatively, the hard skills for a builder would include a vast comprehension of building techniques, materials, regulations and structural integrity.
SOFT SKILLS CATEGORIES & COURSE LIST
ATS have 70+ Soft Skills training courses available, they are sorted into various categories (listed below). Please contact us for group programmes and quotations.
Business Skills
- Administrative Support Skills.- Business Ethics Skills.
- Business Etiquette.
- Business Succession Planning.
- Call Center Training.
- Change Management.
- Customer Service.
- Knowledge Management.
- Lean Process & Six Sigma.
- Meeting Management.
- Overcoming Sales Objections.
- Safety in the Workplace.
- Sales Fundamentals.
- Supply Chain Management.
Communication Skills
- Body Language Basics.- Business Writing.
- Communication Strategies.
- Internet Marketing Fundamentals.
- Marketing Basics.
- Media And Public Relations.
- Presentation Skills.
- Proposal Writing.
- Public Speaking.
- Social Intelligence.
- Social Media In The Workplace.
Conflict Management Skills
- Anger Management.- Civility In The Workplace.
- Conflict Resolution.
- Workplace Harassment.
- Workplace Violence.
Financial Skills
- Basic Bookkeeping.- Budgets And Financial Reports.
- Business Acumen.
- Measuring Results From Training.
Human Resource Skills
- Employee Onboarding.- Employee Recruitment.
- Generation Gaps.
- Hiring Strategies.
- Human Resource Management.
- Managing Workplace Anxiety.
- Performance Management.
- Talent Management.
- Telework And Telecommuting.
- Trade Show Staff Training.
- Train-The-Trainer.
- Virtual Team Building And Management.
- Workplace Diversity.
Interoffice Relationship Skills
- Appreciative Inquiry.- Assertiveness And Self-Confidence.
- Delivering Constructive Criticism.
- Emotional Intelligence.
- Interpersonal Skills.
Leadership Skills
- Facilitation Skills.- Leadership And Influence.
- Manager Management.
- Teamwork And Team Building.
Middle Management Skills
- Middle Management.- Office Politics For Managers.
- Supervising Others.
Motivational Skills
- Coaching And Mentoring.- Employee Motivation.
Personal Improvement Skills
- Job Search Skills.- Personal Productivity.
- Stress Management.
- Work-Life Balance.
Problem Solving Skills
- Attention Management.- Creative Problem Solving.
- Critical Thinking.
- Negotiation Skills.
Time Management Skills
- Goal Setting and Getting Things Done.- Organisational Skills.
- Project Management.
- Time Management.
Course price
FROM
R2 850.00
PER PERSON PER COURSE
- Includes VAT
- Workshops
- Group training (8+ people)
