Frequently Asked Questions

Find answers to common questions about our training programmes

What is workplace experience?Workplace experience is the compulsory part of the programme where you apply your knowledge and skills in a real working environment.

Can I complete the programme online?Selected programmes are available through online learning, while others may include contact training, practical activities and workplace experience.

Where will I complete my practical skills modules?Your theory and practical simulations are completed through the same registered Skills Development Provider during the formal training period.

What is the difference between FISA and EISA?FISA is the final assessment for shorter QCTO Skills Programmes and is managed by the training provider. EISA is an external national assessment for full Occupational Qualifications.

Is workplace experience compulsory?Yes. QCTO programmes include knowledge, practical skills and workplace experience components that must be completed.

Where will I write my FISA exam?The FISA is written at the accredited training provider where you completed your programme.

What does the FISA exam cost?The first attempt is included in the course fee. A second attempt is free, with further attempts charged at R700 each.

Who sets the FISA exam questions?The accredited training provider develops and conducts the FISA according to QCTO requirements.

Who needs to complete the EISA?Learners completing a full QCTO Occupational Qualification must pass the EISA to receive the qualification.

What must I complete before writing the EISA?You must complete the knowledge, practical and workplace components and receive a valid Statement of Results.

Where will I write the EISA?The EISA is written at an approved external assessment centre assigned by the relevant Assessment Quality Partner or SETA.

Are EISA fees included in the course price?EISA fees vary according to the qualification and the relevant assessment requirements.

What is a Portfolio of Evidence?A Portfolio of Evidence contains the assessments and supporting documents used to show that you have achieved the required competencies.

Can I complete my workplace experience at my current employer?This may be possible when your workplace can provide the required experience and evidence for the programme.

What happens if I do not pass the final assessment?You may receive another assessment opportunity, depending on the assessment type and the applicable provider or QCTO requirements.

What is the difference between the old Facilitator course and the new Learning and Development Facilitator programme?The new programme focuses on occupational training, adult learning, workplace application and statutory requirements. It also includes compulsory workplace evidence and forms part of the Training and Development Practitioner pathway.

blank

Empowering professionals through accredited training and skills development since 2010.

info@assessortrainer.co.za

012 051 0371

Quick Links

Our Courses

Accreditation

Copyright © Accreditation and Training Services 2026